PLEASE READ CAREFULLY: BY USING THE SERVICES OF MARSVERSE (“COMPANY” OR “WE“), INCLUDING ANY APPLICATIONS OR WEBSITES, YOU ARE AGREEING TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. YOU CONSENT THAT THE COMPANY MAY PROCESS ALL PERSONALLY IDENTIFIABLE INFORMATION (“PII“) THAT YOU SUBMIT OR THAT IS COLLECTED THROUGH THE SERVICES IN ACCORDANCE WITH THIS PRIVACY POLICY.
IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE REFRAIN FROM USING THE SERVICES.
At MarsVerse Game, we understand the importance of privacy. This policy applies to all software, services, information, tools, features, and functionality provided by the Company, its subsidiaries, or affiliated companies. It explains how PII is collected and treated when using the Services. For any inquiries related to this policy, please contact us at: [email protected].
Information collection and usage
We collect PII to provide and enhance our Services. The following types of information may be collected:
1. Information provided by you
For certain features of the Services, we may ask for personal information such as name, photo, email address, social network or third-party service provider user ID (e.g. Facebook ID, "App Platforms"), and wallet private key (optional).
2. Third-party sources
We may supplement the information you provide with data received from third parties. If you access the Services through any App Platforms or interact with social media plug-ins in the Services, we may receive information from your respective social media or App Platforms account, including account information, photos, and public information in accordance with the policies of such App Platforms and/or your settings.
3. User communications
We retain email and other communications to process inquiries, respond to requests, and improve the Services. We may send you push notifications for news and updates related to the Services.
4. Aggregated data
To better understand our users and provide improved services, we may analyze the PII and other information provided by you, and compile aggregate research on customer demographics, interests, and behavior. The Company may share this data with its affiliates, agents, and business partners. The aggregate information is not personally identifiable. Additionally, we may disclose aggregated user statistics to describe our services to current and prospective business partners and third parties for lawful purposes.
5. User information
We automatically collect information from your device and browser when you use our Services, such as your IP address, device ID, Android ID, location data (if permitted), network status, and software and hardware attributes. We use this information to personalize your use of the Services and understand user preferences and trends. We may also record technical information, including which pages you view, games played, scores, game advancements, actions taken in-game, virtual content gained, and impressions. Your IP address is used for demographic information gathering. We use the collected PII and aggregate data for monetization purposes.
Cookies, web beacons, and third-party processors
To collect the aforementioned data, we use temporary and persistent cookies, which remain on your device for a limited time or until the Company's application is removed. These cookies help us manage and maintain our services, as well as record your progress and access to virtual currency and content. Cookies cannot be used to reveal your identity, and they do not harm your device. However, if you block cookies, certain features of the App may be unavailable to you. Your browser may be configured to notify you when you receive a cookie, giving you the option to accept or reject it. Additionally, we may use web beacons, or electronic images, to collect information and count visits. These beacons are also used to deliver cookies and track when an email has been opened and acted upon.
Links
The Company provides links to other services, sites, and applications as a convenient service to users. However, the Company is not responsible for the privacy practices or content of these sites and applications, and users visit them at their own risk. This privacy statement only applies to PII collected by the Company.
Children
Children under the age of 13 must obtain parental consent before using the Services. The Company will not knowingly contact or engage with children under the age of 13 without obtaining parental consent. If a child has provided PII to the Company without parental consent, please contact the Company at the address provided above, and the Company will make reasonable efforts to delete the PII from its databases.
Information sharing
To provide the Services and generate and process analytics, the Company's affiliates, agents, representatives, and third-party providers may access the user's PII. The Company may also share PII in the following circumstances: (a) as necessary to provide, maintain, and improve the Services; (b) in the event of a reorganization, merger, consolidation, acquisition, or sale of some or all of the Company's assets; and/or (c) to comply with applicable laws, prevent fraud or harm, or enforce applicable agreements and terms, including investigating potential violations thereof.
Information security
We take appropriate measures to safeguard against unauthorized access, alteration, disclosure, or destruction of personally identifiable information (PII) using generally accepted industry standards. However, no method of transmission or electronic storage is completely secure. Although we strive to employ commercially reasonable methods to protect your PII, we cannot guarantee its absolute security. We retain your PII for a reasonable period for the purposes for which it was collected or to comply with applicable legal or ethical obligations for reporting or document retention. If you choose to import your personal wallet, please ensure the safety of your private key. We do not store your private key and it is kept only on your local device.
Data integrity, accessing and updating personal information
The Company ensures that any Personally Identifiable Information (PII) is only processed for the purposes for which it was collected and in accordance with this policy or any applicable service agreements. To provide or improve our services, we regularly review our data collection, storage, and processing practices to ensure that we only collect, store, and process the PII that is necessary. While we take reasonable steps to ensure that the PII we process is accurate, complete, and current, we rely on our users to update or correct their information as needed. We have no obligation to store information and may, at our discretion, delete or avoid storing any information.
If you provide us with enough information to identify your PII in writing, we will disclose the information we hold about you. Upon your request, we will also correct, amend, or delete any inaccurate PII. We do not charge for correction requests, but other requests may incur a small fee to cover costs. Requests to delete PII are subject to any applicable legal and ethical reporting or document retention obligations. We may decline requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or are not otherwise necessary for access.
Enforcement
We regularly review and assess our compliance with this policy. If you have any questions or concerns regarding our handling of PII, please do not hesitate to contact us using the information provided above. In the event that we receive formal written complaints, we will reach out to the concerned user to address their concerns. We will work with the appropriate regulatory authorities, including local data protection agencies, to address any complaints regarding the transfer of PII that cannot be resolved between the Company and an individual.
Changes to this privacy policy
We reserve the right to update this policy at any time. We will inform you of any significant changes to our PII handling practices by sending a notification to the primary email address listed on your account or by prominently displaying the notice on the App. We encourage you to review this policy periodically to stay informed about our latest privacy practices.
Consent to processing
By providing any PII to us according to this policy, users in the United States, Vietnam, and member states of the European Union fully understand and consent to this policy, and the collection and processing of such PII abroad. The Services may be hosted on a server or processed outside the country from which you access the Services and your country of residence. This policy may involve the transfer of your PII to different countries with different levels of privacy protection. By submitting your PII through the Services, you acknowledge and agree that we may collect, use, transfer, and disclose your PII as described in this policy. If you do not agree to this policy, please do not use the Services.
Questions
If you have any questions or concerns about the way we process your PII or wish to delete all information related to your use of the Services, please contact us at [email protected].
